Products & Services


Business Products & Services

Call Center Services

Inbound and outbound call center capabilities and services.

Features:

  • Integrated Voice Response (IVR) capabilities
  • Customized messaging / scripts
  • Tracking and reporting services

Dynamic Payables TM

Comprehensive and efficient web-based accounts payable management solution.

Dynamic Payables

Features:

  • Reduces invoice processing time by 40% to 60%
  • Automatically matches invoices to purchase orders
  • Manages request for payment and approval processes
  • Manages purchase card receipt association, coding and approval processes
  • Reduces accounts payable cycle time to capture prompt payment discounts
  • Stores and manages all payable-related documents and e-mails securely in one place

Dynamic Filer TM

Dynamic easy-to-use document management and imaging application complete with robust search capabilities.

Dynamic Filer

Features:

  • SharePoint compatible application
  • Allows one-touch scanning from any scanner or copier
  • Allows one-touch classification and indexing of business documents
  • Allows one-touch search directly from business screens
  • Provides secure managed storage
  • Features simple point and click administration

Dynamic RM TM

SharePoint-based records management solution designed to manage electronic and physical records, allowing organizations to meet compliance objectives by applying classic recordkeeping principles within a SharePoint framework.

Dynamic RM

Features:

  • Centralized file plan for enhanced visibility and control
  • Automated records declaration and preservation
  • Collaborative records management
  • Transactional e-discovery and hold management
  • Formal disposition management
  • Enhanced physical records management
  • Backend fidelity - best practices/solutions

Transaction Services

Merchant services in an integrated environment for processing payments via automated card, check and cash processing.

Features:

  • Receipt and transaction management
  • Internet and multiple points of sale payments
  • Fast and reliable hosted service
  • Extensive reporting for all transactions
  • Conforms to industry standards: Payment Card Industry (PCI) Security Standards and National Automated Clearing House Association (NACHA)

Commerce Manager TM

Centralized commerce solution that allows multiple areas to conduct business, collect information and accept payments on-line while central control of accounting is maintained within business office.

Features:

  • Promotes standard payment practices
  • Payment Card Industry (PCI) Level 1 compliant to proactively address risk, fraud and security concerns
  • Quick set up process

QuikPAY ®

eBilling and ePayment transactions in a web-hosted, user-friendly environment that accepts real time credit/debit card charges and full-service ACH payments.

Features:

  • 24/7 access to view bills and make easy on-line payments
  • E-mail notifications of payments received and charges incurred
  • Online reports can be easily customized to meet customer needs
  • Real-time or batch posting of transactions
  • Immediate, future-date and recurring payment capabilities

TRAX

Flexible time tracking and billing solution designed to easily track time for clients, contracts, projects, and tasks.

Features:

  • Captures timesheet data for reporting and extracting
  • Web-enabled for entering time from any location
  • Customizable to capture necessary level of detail

Financial Modeling

Informative and accurate guaranty agency forecasting modeling based in Microsoft Excel.

Features:

  • Provides projections for federal fund, operating fund, quarterly and yearly plan compared to actual, projection by school type and year-to-year portfolio performance
  • Ability to analyze and react to potential changes in the industry or market place

Cost Effective Technologies TM (CET)

Assists small to medium-sized organizations design and implement affordable information technology solutions.

Cost Effective Technologies

Features:

  • Gain access to better technology at a significantly lower cost
  • Platform of flexible, efficient business apps that can be custom tailored to meet specific needs
  • Affordable - save on infrastructure costs, application licensing, installation and support, employee time
  • Convert high, up-front costs into low, variable fees - scale up and down more easily
  • Unlock productivity gains with tools previously thought of as "out of reach"
  • Easy to use, modular design lets you incrementally update legacy IT tools when you are ready
  • Free your team to focus on core competencies & strategic initiatives
  • Leverage our engineering, technical, programming, and subject matter expertise
  • Increase systems availability - improved monitoring, faster response times, better prevention activities

Enrollment Management

Admissions and enrollment tool to track and manage student application and attendance.

Features:

  • Customized for school and the enrollment process
  • No paper, completely on-line
  • Track families from initial inquiry through application, enrollment, financial aid application, tuition payment and registration

Pending Aid Service

Payment arrangement solutions for education expenses and charges.

Features:

  • Student options to arrange payment terms in the event of a financial aid shortfall
  • Allows greater collection success
  • Eliminates the need to track down students for payments

Refund Services

Refund deposits generated into customer designated checking or savings accounts thereby eliminating the costs of issuing paper checks and decreasing transaction timeframes.

Features:

  • Eliminate long lines thru electronic disbursement of credit balances
  • Improve service by accelerating the refund process
  • Quick and easy on-line setup
  • Comprehensive on-line reporting

Donor Management

Strategic on-line fundraising solutions to make annual appeals, capital campaigns, and even small donor projects easy to administer.

Features:

  • Convenient on-line giving platform for gifts and donations
  • Build a robust donor database for future projects
  • Financial and personal information security
  • Set the stage for capital and major gift campaigns
  • Maximize donor communication through e-mail
  • Create multiple causes for campaigns simultaneously
  • Distribute donations to multiple accounts